Integrate the Zoho Desk API with the MongoDB API

Setup the Zoho Desk API trigger to run a workflow which integrates with the MongoDB API. Pipedream's integration platform allows you to integrate Zoho Desk and MongoDB remarkably fast. Free for developers.

Popular Ways to Connect Zoho Desk with MongoDB#

Add Ticket Attachment with Zoho Desk API on New Collection from MongoDB API

MongoDB + Zoho Desk

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Add Ticket Attachment with Zoho Desk API on New Database from MongoDB API

MongoDB + Zoho Desk

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Add Ticket Attachment with Zoho Desk API on New Document from MongoDB API

MongoDB + Zoho Desk

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Add Ticket Attachment with Zoho Desk API on New Field in Document from MongoDB API

MongoDB + Zoho Desk

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Add Ticket Comment with Zoho Desk API on New Collection from MongoDB API

MongoDB + Zoho Desk

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Popular Zoho Desk and MongoDB Triggers#

New Collection from the MongoDB API

Emit new an event when a new collection is added to a database

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New Database from the MongoDB API

Emit new an event when a new database is added

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New Document from the MongoDB API

Emit new an event when a new document is added to a collection

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New Field in Document from the MongoDB API

Emit new an event when a new field is added to a document

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New Account from the Zoho Desk API

Emit new event when a new account is created. See the docs here

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Popular Zoho Desk and MongoDB Actions#

Add Ticket Attachment with the Zoho Desk API

Attaches a file to a ticket. See the docs here

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Create New Document with the MongoDB API

Create a new document in a collection of your choice. See the docs here

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Add Ticket Comment with the Zoho Desk API

Adds a comment to a ticket. See the docs here

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Delete a Document with the MongoDB API

Delete a single document by ID. See the docs here

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Create Account with the Zoho Desk API

Creates an account in your help desk portal. See the docs here

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Overview of Zoho Desk#

Zoho Desk API empowers you to streamline and automate customer service processes. With Pipedream, you can tap into Zoho Desk's capabilities to manage tickets, fetch customer info, and coordinate your support team's efforts. Imagine syncing support tickets to your internal systems, triggering alerts for high-priority issues, or even analyzing support trends over time. Pipedream's serverless platform lets you connect Zoho Desk to hundreds of other apps with minimal hassle, transforming how you attend to customer needs.

Connect Zoho Desk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_desk: {
      type: "app",
      app: "zoho_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://desk.${this.zoho_desk.$auth.region}/api/v1/myProfile`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_desk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of MongoDB#

The MongoDB API provides powerful capabilities to interact with a MongoDB database, allowing you to perform CRUD (Create, Read, Update, Delete) operations, manage databases, and execute sophisticated queries. With Pipedream, you can harness these abilities to automate tasks, sync data across various apps, and react to events in real-time. It’s a combo that’s particularly potent for managing data workflows, syncing application states, or triggering actions based on changes to your data.

Connect MongoDB#

import mongodb from 'mongodb'

export default defineComponent({
  props: {
    mongodb: {
      type: "app",
      app: "mongodb",
    },
    collection: {
      type: "string"
    },
    filter: {
      type: "object"
    }
  },
  async run({steps, $}) {
    const MongoClient = mongodb.MongoClient
    
    const {
      database,
      hostname,
      username,
      password,
    } = this.mongodb.$auth
    
    const url = `mongodb+srv://${username}:${password}@${hostname}/test?retryWrites=true&w=majority`
    const client = await MongoClient.connect(url, { 
      useNewUrlParser: true, 
      useUnifiedTopology: true 
    })
    
    const db = client.db(database)

    const results = await db.collection(this.collection).find(this.filter).toArray();
    $.export('results', results);
    
    await client.close()
  },
})