What do you want to automate

with Zoho Desk and Bird?

Prompt, edit and deploy AI agents that connect to Zoho Desk, Bird and 2,800+ other apps in seconds.

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Add Ticket Attachment with Zoho Desk API on New SMS Message Received from Bird API
Bird + Zoho Desk
 
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Add Ticket Comment with Zoho Desk API on New SMS Message Received from Bird API
Bird + Zoho Desk
 
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Create Account with Zoho Desk API on New SMS Message Received from Bird API
Bird + Zoho Desk
 
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Create Contact with Bird API on Deleted Article (Instant) from Zoho Desk API
Zoho Desk + Bird
 
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Create Contact with Bird API on New Account from Zoho Desk API
Zoho Desk + Bird
 
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New SMS Message Received from the Bird API

Emit new event when a new SMS message is received. See the documentation

 
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Deleted Article (Instant) from the Zoho Desk API

Emit new event when an article is deleted from the recycle bin

 
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New Account from the Zoho Desk API

Emit new event when a new account is created. See the docs here

 
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New Agent from the Zoho Desk API

Emit new event when a new agent is created. See the docs here

 
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New Article (Instant) from the Zoho Desk API

Emit new event when a new article is created

 
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Add Ticket Attachment with the Zoho Desk API

Attaches a file to a ticket. See the docs here

 
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Create Contact with the Bird API

Creates a new contact. See the documentation

 
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Add Ticket Comment with the Zoho Desk API

Adds a comment to a ticket. See the docs here

 
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Create Account with the Zoho Desk API

Creates an account in your help desk portal. See the docs here

 
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Send SMS with the Bird API

Sends an SMS message. See the documentation

 
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Integrate the Zoho Desk API with the Bird API
Setup the Zoho Desk API trigger to run a workflow which integrates with the Bird API. Pipedream's integration platform allows you to integrate Zoho Desk and Bird remarkably fast. Free for developers.

Overview of Zoho Desk

Zoho Desk API empowers you to streamline and automate customer service processes. With Pipedream, you can tap into Zoho Desk's capabilities to manage tickets, fetch customer info, and coordinate your support team's efforts. Imagine syncing support tickets to your internal systems, triggering alerts for high-priority issues, or even analyzing support trends over time. Pipedream's serverless platform lets you connect Zoho Desk to hundreds of other apps with minimal hassle, transforming how you attend to customer needs.

Connect Zoho Desk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_desk: {
      type: "app",
      app: "zoho_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://desk.${this.zoho_desk.$auth.region}/api/v1/myProfile`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_desk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Bird

Message Bird is a communications platform offering a suite of API solutions for sending messages, making voice calls, and conducting video conferences. With Pipedream, you can harness these capabilities to automate personalized notifications, streamline customer support, and facilitate global communication workflows. Message Bird's API on Pipedream allows you to send real-time alerts, trigger voice messages based on customer actions, and integrate with other services to create powerful, multi-channel communication systems.

Connect Bird

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    message_bird: {
      type: "app",
      app: "message_bird",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://rest.messagebird.com/balance`,
      headers: {
        "Authorization": `AccessKey ${this.message_bird.$auth.access_key}`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo