Integrate the Zoho Desk API with the Data Stores API

Setup the Zoho Desk API trigger to run a workflow which integrates with the Data Stores API. Pipedream's integration platform allows you to integrate Zoho Desk and Data Stores remarkably fast. Free for developers.

Popular Ways to Connect Zoho Desk with Data Stores#

Add or update a single record with Data Stores API on New Account from Zoho Desk API

Zoho Desk + Data Stores

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Add or update a single record with Data Stores API on New Agent from Zoho Desk API

Zoho Desk + Data Stores

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Add or update a single record with Data Stores API on New Contact from Zoho Desk API

Zoho Desk + Data Stores

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Add or update a single record with Data Stores API on New Ticket Attachment from Zoho Desk API

Zoho Desk + Data Stores

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Add or update a single record with Data Stores API on New Ticket Comment from Zoho Desk API

Zoho Desk + Data Stores

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Popular Zoho Desk and Data Stores Triggers#

New Account from the Zoho Desk API

Emit new event when a new account is created. See the docs here

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New Agent from the Zoho Desk API

Emit new event when a new agent is created. See the docs here

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New Contact from the Zoho Desk API

Emit new event when a new contact is created. See the docs here

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New Ticket from the Zoho Desk API

Emit new event when a new ticket is created. See the docs here

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New Ticket Attachment from the Zoho Desk API

Emit new event when a new ticket attachment is created. See the docs here

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Popular Zoho Desk and Data Stores Actions#

Add Ticket Attachment with the Zoho Desk API

Attaches a file to a ticket. See the docs here

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Add or update a single record with the Data Stores API

Add or update a single record in your Pipedream Data Store.

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Add Ticket Comment with the Zoho Desk API

Adds a comment to a ticket. See the docs here

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Add or update multiple records with the Data Stores API

Add or update multiple records to your Pipedream Data Store.

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Create Account with the Zoho Desk API

Creates an account in your help desk portal. See the docs here

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Overview of Zoho Desk#

Zoho Desk API empowers you to streamline and automate customer service processes. With Pipedream, you can tap into Zoho Desk's capabilities to manage tickets, fetch customer info, and coordinate your support team's efforts. Imagine syncing support tickets to your internal systems, triggering alerts for high-priority issues, or even analyzing support trends over time. Pipedream's serverless platform lets you connect Zoho Desk to hundreds of other apps with minimal hassle, transforming how you attend to customer needs.

Connect Zoho Desk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_desk: {
      type: "app",
      app: "zoho_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://desk.${this.zoho_desk.$auth.region}/api/v1/myProfile`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_desk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Data Stores#

Data Stores are a key-value store that allow you to persist state and share data across workflows. You can perform CRUD operations, enabling dynamic data management within your serverless architecture. Use it to save results from API calls, user inputs, or interim data; then read, update, or enrich this data in subsequent steps or workflows. Data Stores simplify stateful logic and cross-workflow communication, making them ideal for tracking process statuses, aggregating metrics, or serving as a simple configuration store.

Connect Data Stores#

export default defineComponent({
  props: {
    myDataStore: {
      type: "data_store",
    },
  },
  async run({ steps, $ }) {
    await this.myDataStore.set("key_here","Any serializable JSON as the value")
    return await this.myDataStore.get("key_here")
  },
})