with Zoho Desk and Aidbase?
Emit new event when a new knowledge item is added to a chatbot.
Emit new event when a new knowledge item is added to an email inbox.
Emit new event when a new knowledge item is added to a ticket form.
Add a new question to a FAQ in Airbase. See the documentation
Add a video as a piece of knowledge to your Aidbase account. See the documentation
Zoho Desk API empowers you to streamline and automate customer service processes. With Pipedream, you can tap into Zoho Desk's capabilities to manage tickets, fetch customer info, and coordinate your support team's efforts. Imagine syncing support tickets to your internal systems, triggering alerts for high-priority issues, or even analyzing support trends over time. Pipedream's serverless platform lets you connect Zoho Desk to hundreds of other apps with minimal hassle, transforming how you attend to customer needs.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zoho_desk: {
type: "app",
app: "zoho_desk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://desk.${this.zoho_desk.$auth.region}/api/v1/myProfile`,
headers: {
"Authorization": `Zoho-oauthtoken ${this.zoho_desk.$auth.oauth_access_token}`,
},
})
},
})
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
aidbase: {
type: "app",
app: "aidbase",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.aidbase.ai/v1/status`,
headers: {
Authorization: `Bearer ${this.aidbase.$auth.api_key}`,
"accept": `application/json`,
},
})
},
})