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Zoho Desk icon

Zoho Desk ACTION

Get Article

Retrieves the details of a knowledge base article. See the documentation
  • Action
  • Read only
  • OAuth
  • SDK
  • MCP

IMPLEMENTATION

Call this tool

Connect a user's Zoho Desk account once, then configure and run Get Article from your backend or agent.

import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const result = await pd.actions.run({
  id: "zoho_desk-get-article",
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  configuredProps: {
    zoho_desk: { authProvisionId: "apn_xxxxxxx" },
    orgId: "Organization ID",
    portalId: "Portal ID",
  },
})

console.log(result)

SCHEMA

Inputs

Pipedream supplies the connected account. Your application provides the operation-specific values below. Dynamic inputs are resolved against that user's account.

Get Article inputs
Property Type Description
orgId Organization ID string
The ID of the organization
Required Dynamic
portalId Portal ID string
Select the help center portal to target.
Required Dynamic
articleId Article ID string
The ID of the knowledge base article
Required Dynamic

REFERENCE

Tool details

Behavior hints are published with the component in the Pipedream registry and surface as MCP tool annotations, so an agent can reason about a tool before it calls it.

Registry key
zoho_desk-get-article
Version
0.0.8
App
Zoho Desk
Authentication
OAuth
Read-only
Yes
Destructive
No
Open world
Yes