View as Markdown
Zoho Desk icon

Zoho Desk ACTION

Find or Create Contact

Finds or create a contact. See the docs here
  • Action
  • Read only
  • OAuth
  • SDK
  • MCP

IMPLEMENTATION

Call this tool

Connect a user's Zoho Desk account once, then configure and run Find or Create Contact from your backend or agent.

import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const result = await pd.actions.run({
  id: "zoho_desk-find-or-create-contact",
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  configuredProps: {
    zoho_desk: { authProvisionId: "apn_xxxxxxx" },
    orgId: "Organization ID",
    lastName: "Last Name",
  },
})

console.log(result)

SCHEMA

Inputs

Pipedream supplies the connected account. Your application provides the operation-specific values below. Dynamic inputs are resolved against that user's account.

Find or Create Contact inputs
Property Type Description
orgId Organization ID string
The ID of the organization
Required Dynamic
lastName Last Name string
Last name of the contact with wildcard search strategy
Required
firstName First Name string
First name of the contact with wildcard search strategy
Optional
email Email string
Email ID of the contact with wildcard search strategy
Optional

REFERENCE

Tool details

Behavior hints are published with the component in the Pipedream registry and surface as MCP tool annotations, so an agent can reason about a tool before it calls it.

Registry key
zoho_desk-find-or-create-contact
Version
0.0.12
App
Zoho Desk
Authentication
OAuth
Read-only
Yes
Destructive
No
Open world
Yes