Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Zoho BugTracker API allows you to interact programmatically with Zoho BugTracker, a tool designed for tracking and fixing bugs in your software projects. With this API, you can create, read, update, and delete information related to bugs, projects, users, and more. On Pipedream, you can harness this API to automate workflows, sync data across apps, and optimize bug management processes. Whether it's triggering actions based on bug updates or collating bug reports for analysis, Pipedream’s serverless platform simplifies integrating Zoho BugTracker with hundreds of other apps for seamless automation.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zoho_bugtracker: {
type: "app",
app: "zoho_bugtracker",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://projectsapi.${this.zoho_bugtracker.$auth.base_api_uri}/restapi/portals/`,
headers: {
"Authorization": `Zoho-oauthtoken ${this.zoho_bugtracker.$auth.oauth_access_token}`,
},
})
},
})