Upload Video with YouTube (Data API) API on Ticket Closed (Instant) from Zendesk API

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Ticket Closed (Instant) from the Zendesk API

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Upload Video with the YouTube (Data API) API

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Getting Started#

This integration creates a workflow with a Zendesk trigger and YouTube (Data API) action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the Ticket Closed (Instant) trigger
1. Connect your Zendesk account
2. Select a Trigger Category ID
3. Optional- Configure Custom Subdomain
4. Optional- Select one or more Fields
5. Optional- Configure JSON Body
Configure the Upload Video action
1. Connect your YouTube (Data API) account
2. Configure Title
3. Configure Description
4. Optional- Configure File URL
5. Optional- Configure File Path
6. Optional- Select a Privacy Status
7. Optional- Configure Publish At
8. Optional- Configure Tags
9. Optional- Configure Notify Subscribers
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

Ticket Closed (Instant) on Zendesk

Description:Emit new event when a ticket has changed to closed status

Version:0.2.2

Key:zendesk-ticket-closed

View on GitHub

Zendesk Overview#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Trigger Code#

import common from "../common/ticket.mjs";

export default {
  ...common,
  name: "Ticket Closed (Instant)",
  key: "zendesk-ticket-closed",
  type: "source",
  description: "Emit new event when a ticket has changed to closed status",
  version: "0.2.2",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getWebhookName() {
      return "Ticket Closed Webhook";
    },
    getTriggerTitle() {
      return "Ticket Closed Trigger";
    },
    getTriggerConditions() {
      return {
        all: [
          {
            field: "update_type",
            value: "Change",
          },
          {
            field: "status",
            operator: "value",
            value: "closed",
          },
        ],
      };
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Zendesk	`app`	`app`	This component uses the Zendesk app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
Trigger Category ID	`categoryId`	`string`	Select a value from the drop down menu.
Custom Subdomain	`customSubdomain`	`string`	For Enterprise Zendesk accounts: optionally specify the subdomain to use. This will override the subdomain that was provided when connecting your Zendesk account to Pipedream. For example, if you Zendesk URL is https://examplehelp.zendesk.com, your subdomain is `examplehelp`
Fields	`fields`	`string[]`	Select a value from the drop down menu.
JSON Body	`jsonBody`	`string`	Custom JSON Body of the incoming payload. Setting `jsonBody` will overwrite the `fields` prop

Trigger Authentication#

Zendesk uses OAuth authentication. When you connect your Zendesk account, Pipedream will open a popup window where you can sign into Zendesk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zendesk API.

Pipedream requests the following authorization scopes when you connect your account:

triggers:writewebhooks:writereadtickets:writetickets:readusers:writeorganizations:readorganizations:write

About Zendesk#

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Action#

Upload Video on YouTube (Data API)

Description:Post a video to your channel. [See the docs](https://developers.google.com/youtube/v3/docs/videos/insert) for more information

Version:0.0.6

Key:youtube_data_api-upload-video

View on GitHub

YouTube (Data API) Overview#

The YouTube Data API lets you incorporate functions normally executed on the YouTube website into your own website or application. You can perform operations like searching for videos, retrieving channel data, and managing playlists. When integrated with Pipedream's serverless platform, this API can be part of automations that react to events, synchronize YouTube data with other services, or generate custom reports.

Action Code#

import youtubeDataApi from "../../youtube_data_api.app.mjs";
import common from "./common.mjs";

export default {
  ...common,
  key: "youtube_data_api-upload-video",
  name: "Upload Video",
  description: "Post a video to your channel. [See the docs](https://developers.google.com/youtube/v3/docs/videos/insert) for more information",
  version: "0.0.6",
  type: "action",
  props: {
    youtubeDataApi,
    title: {
      propDefinition: [
        youtubeDataApi,
        "title",
      ],
    },
    description: {
      propDefinition: [
        youtubeDataApi,
        "description",
      ],
    },
    fileUrl: {
      propDefinition: [
        youtubeDataApi,
        "fileUrl",
      ],
    },
    filePath: {
      propDefinition: [
        youtubeDataApi,
        "filePath",
      ],
    },
    privacyStatus: {
      propDefinition: [
        youtubeDataApi,
        "privacyStatus",
      ],
    },
    publishAt: {
      propDefinition: [
        youtubeDataApi,
        "publishAt",
      ],
    },
    tags: {
      propDefinition: [
        youtubeDataApi,
        "tags",
      ],
    },
    notifySubscribers: {
      propDefinition: [
        youtubeDataApi,
        "notifySubscribers",
      ],
    },
    ...common.props,
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
YouTube (Data API)	`youtubeDataApi`	`app`	This component uses the YouTube (Data API) app.
Title	`title`	`string`	The video's title
Description	`description`	`string`	The video's description
File URL	`fileUrl`	`string`	The URL of the video file you want to upload to YouTube. Must specify either File URL or File Path.
File Path	`filePath`	`string`	Path to the video file to upload (e.g., `/tmp/myVideo.mp4`). Must specify either File URL or File Path.
Privacy Status	`privacyStatus`	`string`	Select a value from the drop down menu:`privatepublicunlisted`
Publish At	`publishAt`	`string`	The date and time when the video is scheduled to publish. If you set this, the Privacy Status must be set to `private`. Only available to Youtube Partner accounts.
Tags	`tags`	`string[]`	A list of keyword tags associated with the video. Tags may contain spaces.
Notify Subscribers	`notifySubscribers`	`boolean`	Set to `true` if YouTube should send a notification about the new video to users who subscribe to the video's channel.

Action Authentication#

YouTube (Data API) uses OAuth authentication. When you connect your YouTube (Data API) account, Pipedream will open a popup window where you can sign into YouTube (Data API) and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any YouTube (Data API) API.

Pipedream requests the following authorization scopes when you connect your account:

emailprofilehttps://www.googleapis.com/auth/youtube.readonlyhttps://www.googleapis.com/auth/youtube.uploadhttps://www.googleapis.com/auth/youtube

Upload Video with YouTube (Data API) API on Ticket Closed (Instant) from Zendesk API

Pipedream makes it easy to connect APIs for YouTube (Data API), Zendesk and 2,400+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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