Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a contact is added to a specific segment in Yespo.
Emit new event when a ticket has changed to closed status
Adds a new contact or updates an existing one. See the documentation
Generates and sends an email using the assigned template. See the documentation
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Yespo API offers a platform for personalized customer engagement through multichannel marketing automation. By integrating Yespo with Pipedream, you can create custom workflows that trigger based on customer interactions or data changes. This allows for dynamic campaign management, customer segmentation, and real-time analytics, enabling you to automate and scale personalized marketing efforts efficiently.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
yespo: {
type: "app",
app: "yespo",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://yespo.io/api/v1/account/info`,
headers: {
"Accept": `application/json; charset=UTF-8`,
},
auth: {
username: `x`,
password: `${this.yespo.$auth.api_key}`,
},
})
},
})