Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Yelp API provides access to rich data on local businesses across various categories, including restaurants, bars, and service providers. Leveraging Yelp's API on Pipedream allows you to automate the retrieval of business information, ratings, and customer reviews, which can be instrumental in making data-driven decisions for market analysis, customer insights, or even personal use. By stitching the Yelp API into Pipedream workflows, you unlock potential for real-time monitoring, data collection, and cross-application synergy, enhancing your business intelligence and operational efficiency.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
yelp: {
type: "app",
app: "yelp",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.yelp.com/v3/businesses/search`,
headers: {
Authorization: `Bearer ${this.yelp.$auth.api_key}`,
},
params: {
location: `san francisco, ca`,
},
})
},
})