Integrate the Zendesk API with the Workiz API

Setup the Zendesk API trigger to run a workflow which integrates with the Workiz API. Pipedream's integration platform allows you to integrate Zendesk and Workiz remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Workiz#

Create Job with Workiz API on New Ticket (Instant) from Zendesk API

Zendesk + Workiz

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Create Job with Workiz API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Workiz

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Create Job with Workiz API on Ticket Closed (Instant) from Zendesk API

Zendesk + Workiz

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Create Job with Workiz API on Ticket Pending (Instant) from Zendesk API

Zendesk + Workiz

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Create Job with Workiz API on Ticket Solved (Instant) from Zendesk API

Zendesk + Workiz

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Popular Zendesk and Workiz Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Job Created from the Workiz API

Emit new event when a new job is created in Workiz. See the documentation

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Lead Created from the Workiz API

Emit new event when a new lead is created in Workiz. See the documentation

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Zendesk and Workiz Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Job with the Workiz API

Creates a new job in Workiz. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Lead with the Workiz API

Create a new lead in Workiz. See the documentation

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Workiz#

The Workiz API opens up a world of possibilities for managing field service operations. By tapping into Workiz with Pipedream, you can automate workflows, sync data across apps, and react to events in real-time. Whether you're automating job scheduling, dispatch notifications, or customer follow-ups, integrating Workiz with Pipedream allows you to streamline operations, reduce manual entry, and keep your team in sync.

Connect Workiz#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    workiz: {
      type: "app",
      app: "workiz",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.workiz.com/api/v1/${this.workiz.$auth.api_token}/team/all/`,
      headers: {
        "accept": `application/json`,
      },
    })
  },
})

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