Integrate the Zendesk API with the Workast API

Setup the Zendesk API trigger to run a workflow which integrates with the Workast API. Pipedream's integration platform allows you to integrate Zendesk and Workast remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Workast#

Create Space with Workast API on New Ticket (Instant) from Zendesk API

Zendesk + Workast

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Create Space with Workast API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Workast

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Create Space with Workast API on Ticket Closed (Instant) from Zendesk API

Zendesk + Workast

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Create Space with Workast API on Ticket Pended (Instant) from Zendesk API

Zendesk + Workast

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Create Space with Workast API on Ticket Solved (Instant) from Zendesk API

Zendesk + Workast

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Popular Zendesk and Workast Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Task from the Workast API

Emit new event for each new task

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular Zendesk and Workast Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Space with the Workast API

Creates a space. See docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Task with the Workast API

Creates a task. See docs here

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Workast#

The Workast API enables the automation of task management in your projects, allowing the creation, update, and tracking of tasks without leaving the context of your current workflow. With the Workast API on Pipedream, you can tap into this functionality to build seamless integrations and automate repetitive actions, such as syncing tasks across multiple platforms, generating reports, or triggering reminders and notifications based on specific task events.

Connect Workast#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    workast: {
      type: "app",
      app: "workast",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.todobot.io/user/me`,
      headers: {
        Authorization: `Bearer ${this.workast.$auth.api_token}`,
      },
    })
  },
})

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