Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Integrate the Zendesk API with the Winston AI API

Setup the Zendesk API trigger to run a workflow which integrates with the Winston AI API. Pipedream's integration platform allows you to integrate Zendesk and Winston AI remarkably fast. Free for developers.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

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Detect AI-Generated Content with Winston AI API on New Ticket (Instant) from Zendesk API
Zendesk + Winston AI
 
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Detect AI-Generated Content with Winston AI API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Winston AI
 
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Detect AI-Generated Content with Winston AI API on Ticket Closed (Instant) from Zendesk API
Zendesk + Winston AI
 
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Detect AI-Generated Content with Winston AI API on Ticket Pending (Instant) from Zendesk API
Zendesk + Winston AI
 
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Detect AI-Generated Content with Winston AI API on Ticket Solved (Instant) from Zendesk API
Zendesk + Winston AI
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Detect AI-Generated Content with the Winston AI API

Investigates whether AI-generated content is present within the given text. See the documentation

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Detect Plagiarism with the Winston AI API

Inspects if the submitted text contains plagiarised materials. See the documentation

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Winston AI

The Winston AI API offers robust content detection, enabling developers to analyze text for various purposes such as sentiment analysis, spam detection, and more. Within Pipedream, you can harness this API to build serverless workflows that react to content, integrate with numerous other apps, and automate responses or actions based on the API's insights. You might craft workflows that filter user-generated content, trigger alerts on negative sentiments, or enhance data collection with AI-driven context.

Connect Winston AI

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    winston_ai: {
      type: "app",
      app: "winston_ai",
    }
  },
  async run({steps, $}) {
    const data = {
      "sentences": true,
    "text": "In the heart of an ancient forest, where sunlight filters through a canopy of emerald leaves, a small, crystal-clear stream winds its way over smooth pebbles and under fallen logs, murmuring softly as it goes. This serene haven, untouched by the hustle and bustle of modern life, is a testament to nature's enduring beauty and tranquility, offering solace to those who seek its quiet embrace and reminding us of the simple, yet profound joys that lie in the natural world around us.",
      "version": "3.0"
    }
    return await axios($, {
      method: "post",
      url: `https://api.gowinston.ai/functions/v1/predict`,
      headers: {
        Authorization: `Bearer ${this.winston_ai.$auth.api_token}`,
      },
      data,
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

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Gopuff logo
Gorgias logo
LinkedIn logo
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SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo