Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a page scraping job has completed. See the docs here
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Creates a scraping job (scrapes a sitemap). See the docs here
Creates a sitemap for the selected website. See the docs here
Retrieves a list of scraping jobs for a sitemap. See the docs here
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The WebScraper.IO API allows you to programmatically perform web scraping tasks, extracting structured data from websites. With the API, you can automate the gathering of web content for analysis, monitoring, and integration with other data sources. In Pipedream, you can leverage this API to build workflows that process, analyze, and act on the data you scrape without writing code for backend infrastructure.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
webscraper_io: {
type: "app",
app: "webscraper_io",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.webscraper.io/api/v1/sitemaps`,
params: {
api_token: `${this.webscraper_io.$auth.api_key}`,
},
})
},
})