Integrate the Zendesk API with the VisualPing API

Setup the Zendesk API trigger to run a workflow which integrates with the VisualPing API. Pipedream's integration platform allows you to integrate Zendesk and VisualPing remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with VisualPing#

Create A New Job with VisualPing API on New Ticket (Instant) from Zendesk API

Zendesk + VisualPing

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Create A New Job with VisualPing API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + VisualPing

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Create A New Job with VisualPing API on Ticket Closed (Instant) from Zendesk API

Zendesk + VisualPing

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Create A New Job with VisualPing API on Ticket Pended (Instant) from Zendesk API

Zendesk + VisualPing

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Create A New Job with VisualPing API on Ticket Solved (Instant) from Zendesk API

Zendesk + VisualPing

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Popular Zendesk and VisualPing Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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New Alert Received from the VisualPing API

Emit new event when a change alert is sent.

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular Zendesk and VisualPing Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create A New Job with the VisualPing API

Creates a new job that will belong to a given user or workspace. See the docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Delete Job with the VisualPing API

Delete an existing job by id. See the docs here

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Find Jobs with the VisualPing API

Find existing jobs using filters. See the docs here

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of VisualPing#

VisualPing is a tool that lets you monitor web pages for changes. Using its API with Pipedream, you can automate reactions to those changes. For instance, you can set up workflows that notify you or your team when specific parts of a web page update, or use changes to trigger downstream actions in other apps. Pipedream's serverless platform enables you to connect VisualPing with a vast array of apps to create custom, automated workflows without writing a lot of code.

Connect VisualPing#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    visualping: {
      type: "app",
      app: "visualping",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://account.api.visualping.io/describe-user`,
      headers: {
        Authorization: `Bearer ${this.visualping.$auth.oauth_access_token}`,
      },
    })
  },
})

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