Integrate the Zendesk API with the Viral Loops API

Setup the Zendesk API trigger to run a workflow which integrates with the Viral Loops API. Pipedream's integration platform allows you to integrate Zendesk and Viral Loops remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Viral Loops#

Create Participant with Viral Loops API on New Ticket (Instant) from Zendesk API

Zendesk + Viral Loops

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Create Participant with Viral Loops API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Viral Loops

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Create Participant with Viral Loops API on Ticket Closed (Instant) from Zendesk API

Zendesk + Viral Loops

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Create Participant with Viral Loops API on Ticket Pending (Instant) from Zendesk API

Zendesk + Viral Loops

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Create Participant with Viral Loops API on Ticket Solved (Instant) from Zendesk API

Zendesk + Viral Loops

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Popular Zendesk and Viral Loops Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Zendesk and Viral Loops Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Participant with the Viral Loops API

Creates a participant. See documentation here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Get Campaign with the Viral Loops API

Get a campaign. See documentation here

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Get Participant with the Viral Loops API

Get a participant. See documentation here

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Viral Loops#

The Viral Loops API enables you to tap into the potent capabilities of referral marketing within your applications. Using this API through Pipedream, you can automate campaign management, participant tracking, and reward allocation. You can also trigger actions based on referral achievements or new participant sign-ups, making it simpler to manage marketing campaigns and analyze their performance in real-time.

Connect Viral Loops#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    viral_loops: {
      type: "app",
      app: "viral_loops",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.viral-loops.com/api/v3/campaign`,
      headers: {
        "accept": `application/json`,
        "apiToken": `${this.viral_loops.$auth.api_token}`,
      },
    })
  },
})

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