with Zendesk and Vincario?
Emit new event when a ticket is added to the specified view
Emit new event when a ticket comment has been added
Emit new event when a ticket has changed to closed status
Add tags to a ticket (appends to existing tags). See the documentation
Performs a real-time VIN check in national police databases of stolen vehicles of Czech Republic, Hungary, Romania, Slovenia, Slovakia and Vincario's own database of stolen vehicles. See the documentation
Decode a VIN number. Returns an object with price, balance and array of vehicle specifications. See the documentation
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
import { axios } from "@pipedream/platform";
import crypto from "crypto";
export default defineComponent({
props: {
vincario: {
type: "app",
app: "vincario",
}
},
async run({ steps, $ }) {
const apiKey = this.vincario.$auth.api_key;
const secretKey = this.vincario.$auth.secret_key;
const id = "info"
const vin = "XXXDEF1GH23456789".toUpperCase(); //or set your own VIN
const controlSum = crypto.createHash('sha1')
.update(`${vin}|${id}|${apiKey}|${secretKey}`).digest('hex')
.substring(0, 10);
return await axios($, {
url: `https://api.vindecoder.eu/3.2/${apiKey}/${controlSum}/decode/info/${vin}.json`,
method: "GET"
});
},
})