Integrate the Zendesk API with the UpViral API

Setup the Zendesk API trigger to run a workflow which integrates with the UpViral API. Pipedream's integration platform allows you to integrate Zendesk and UpViral remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with UpViral#

Add Contact with UpViral API on New Ticket (Instant) from Zendesk API

Zendesk + UpViral

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Add Contact with UpViral API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + UpViral

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Add Contact with UpViral API on Ticket Closed (Instant) from Zendesk API

Zendesk + UpViral

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Add Contact with UpViral API on Ticket Pending (Instant) from Zendesk API

Zendesk + UpViral

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Add Contact with UpViral API on Ticket Solved (Instant) from Zendesk API

Zendesk + UpViral

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Popular Zendesk and UpViral Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Zendesk and UpViral Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Add Contact with the UpViral API

Add a new contact in your particular campaign. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Add Points with the UpViral API

Add points in user profile. See the documentation

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of UpViral#

UpViral is a platform designed to create and run referral campaigns with ease. With the UpViral API, you can automate the collection of lead data, manage contests, and track the performance of your campaigns directly within Pipedream. This allows for a seamless integration of viral marketing efforts into your existing business processes. By leveraging the API, you can trigger actions in other apps based on campaign results, synchronize lead data with CRM systems, and even automate the distribution of rewards to contest winners.

Connect UpViral#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    upviral: {
      type: "app",
      app: "upviral",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      method: "post",
      url: `https://app.upviral.com/api/v1`,
      params: {
        uvapikey: `${this.upviral.$auth.api_key}`,
        uvmethod: `lists`,
      },
    })
  },
})

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