with Zendesk and Unisender?
Emit new event when all messages have been sent and analysis of the results is completed.
Emit new event when a new campaign is scheduled to be launched.
Emit new event when a email unsubscribes from a list.
Add tags to a ticket (appends to existing tags). See the documentation
Retrieves information about a specific ticket. See the documentation
Retrieves information about a specific user. See the documentation
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
UniSender is a platform that empowers users to execute email and SMS marketing campaigns effectively. With the UniSender API on Pipedream, you can automate the process of managing contacts, designing emails, initiating campaigns, and analyzing the results. Implementing workflows that respond to subscriber actions, synchronize customer data across platforms, or dynamically update marketing lists becomes straightforward, enhancing the efficiency and personalization of your marketing efforts.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
unisender: {
type: "app",
app: "unisender",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.unisender.com/en/api/getUserInfo`,
params: {
format: `json`,
api_key: `${this.unisender.$auth.api_key}`,
},
})
},
})