Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when all messages have been sent and analysis of the results is completed.
Emit new event when a new campaign is scheduled to be launched.
Emit new event when a ticket is added to the specified view
This method adds contacts (email address and/or mobile phone numbers) of the contact to one or several lists, and also allows you to add/change values of additional fields and tags. See the docs here
This method unsubscribes the contact email or phone number from one or several lists. See the docs here
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
UniSender is a platform that empowers users to execute email and SMS marketing campaigns effectively. With the UniSender API on Pipedream, you can automate the process of managing contacts, designing emails, initiating campaigns, and analyzing the results. Implementing workflows that respond to subscriber actions, synchronize customer data across platforms, or dynamically update marketing lists becomes straightforward, enhancing the efficiency and personalization of your marketing efforts.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
unisender: {
type: "app",
app: "unisender",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.unisender.com/en/api/getUserInfo`,
params: {
format: `json`,
api_key: `${this.unisender.$auth.api_key}`,
},
})
},
})