Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Integrate the Zendesk API with the UltraMsg API
Setup the Zendesk API trigger to run a workflow which integrates with the UltraMsg API. Pipedream's integration platform allows you to integrate Zendesk and UltraMsg remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Ways to Connect Zendesk with UltraMsg#
Popular Zendesk and UltraMsg Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Overview of UltraMsg#
UltraMsg API offers a suite of messaging capabilities that let you automate WhatsApp messaging. With it, you can send and receive messages, create WhatsApp chatbots, and manage media, enabling a wide range of automated interactions with users. Pipedream acts as a powerful accelerator here, letting you connect UltraMsg to hundreds of other apps to craft custom workflows.
Connect UltraMsg#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
ultramsg: {
type: "app",
app: "ultramsg",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.ultramsg.com/${this.ultramsg.$auth.instance_id}/messages/statistics`,
headers: {
"Content-Type": `application/x-www-form-urlencoded`,
},
params: {
token: `${this.ultramsg.$auth.token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies