Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a time entry is started. See docs here
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Toggl Track is a time tracking API that lets you start, stop, and manage timers and time entries, as well as manage projects, clients, and tasks associated with time records. With the Toggl Track API on Pipedream, you can automate time tracking activities, synchronize data across platforms, and generate insights from time tracking data to improve productivity and project management.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
toggl: {
type: "app",
app: "toggl",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.track.toggl.com/api/v9/me`,
auth: {
username: `${this.toggl.$auth.api_token}`,
password: `api_token`,
},
})
},
})