Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Triggered when an existing appointment is cancelled by a client or by the owner. See the documentation
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Triggered when a new appointment is booked using TidyCal. See the documentation
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The TidyCal API allows for scheduling automation, linking your calendar to create and manage bookings. In Pipedream, you can harness this API to create event-driven workflows, such as syncing with other calendar services, triggering reminders, or connecting with CRM systems to streamline your scheduling process. Pipedream's serverless platform enables you to build and run these workflows efficiently, without the need to manage infrastructure.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
tidycal: {
type: "app",
app: "tidycal",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://tidycal.com/api/me`,
headers: {
Authorization: `Bearer ${this.tidycal.$auth.oauth_access_token}`,
},
})
},
})