Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
TestMonitor API taps into the robust testing and project management platform, allowing you to automate issue tracking and test management processes. With this API, you can create, update, and retrieve issues, manage test cases and results, and integrate testing workflows with other systems. Leveraging Pipedream's serverless execution model, you can craft workflows that trigger on specific events within TestMonitor, reflect changes in real-time across other applications, or systematically analyze and report test outcomes.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
testmonitor: {
type: "app",
app: "testmonitor",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.testmonitor.$auth.domain}.testmonitor.com/api/v1/users`,
headers: {
Authorization: `Bearer ${this.testmonitor.$auth.api_token}`,
},
})
},
})