Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Appends test artifacts, fields or links to an existing automation run. See the documentation
Appends test artifacts, fields or test results to an existing thread in an automation run. See the documentation
Creates a new automation run in a target project in preparation for adding threads and test results. See the documentation
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Testmo API enables automation and integration of your testing workflows into the broader CI/CD pipeline. With Pipedream, you can use this API to trigger tests, update test cases, log results, and sync status with other project management tools. By creating custom serverless workflows on Pipedream, you can connect Testmo to various apps, manage test lifecycles, and respond to events from other services in real-time.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
testmo: {
type: "app",
app: "testmo",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.testmo.$auth.sitename}.testmo.net/api/v1/user`,
headers: {
Authorization: `Bearer ${this.testmo.$auth.api_key}`,
},
})
},
})