Integrate the Zendesk API with the Teamwork API

Setup the Zendesk API trigger to run a workflow which integrates with the Teamwork API. Pipedream's integration platform allows you to integrate Zendesk and Teamwork remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Teamwork#

Create Task with Teamwork API on New Ticket (Instant) from Zendesk API

Zendesk + Teamwork

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Create Task with Teamwork API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Teamwork

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Create Task with Teamwork API on Ticket Closed (Instant) from Zendesk API

Zendesk + Teamwork

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Create Task with Teamwork API on Ticket Pended (Instant) from Zendesk API

Zendesk + Teamwork

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Create Task with Teamwork API on Ticket Solved (Instant) from Zendesk API

Zendesk + Teamwork

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Popular Zendesk and Teamwork Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Task from the Teamwork API

Emit new event when a new task is created

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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New Task Deleted from the Teamwork API

Emit new event when a new task is deleted

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Popular Zendesk and Teamwork Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Task with the Teamwork API

Create a new task in the backlog. See the docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Delete Task with the Teamwork API

Delete a task. See the docs here

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List Project Tasks with the Teamwork API

List tasks from a project. See the docs here

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Teamwork#

The Teamwork API taps into the power of project management, letting you streamline workflows by automating tasks like creating projects, assigning tasks, tracking time, or updating statuses. With Pipedream, you can effortlessly integrate these capabilities with hundreds of other apps to create custom automations that fit your team's needs, enhancing productivity and ensuring that your projects are always moving forward with the latest information.

Connect Teamwork#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    teamwork: {
      type: "app",
      app: "teamwork",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.teamwork.$auth.domain}/me.json`,
      headers: {
        Authorization: `Bearer ${this.teamwork.$auth.oauth_access_token}`,
      },
    })
  },
})

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