Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Integrate the Zendesk API with the Teamgate API

Setup the Zendesk API trigger to run a workflow which integrates with the Teamgate API. Pipedream's integration platform allows you to integrate Zendesk and Teamgate remarkably fast. Free for developers.

Create Activity with Teamgate API on New Ticket (Instant) from Zendesk API
Zendesk + Teamgate
 
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Create Activity with Teamgate API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Teamgate
 
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Create Activity with Teamgate API on Ticket Closed (Instant) from Zendesk API
Zendesk + Teamgate
 
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Create Activity with Teamgate API on Ticket Pended (Instant) from Zendesk API
Zendesk + Teamgate
 
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Create Activity with Teamgate API on Ticket Solved (Instant) from Zendesk API
Zendesk + Teamgate
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Create Activity with the Teamgate API

Creates a new activity See the docs here

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Create Company with the Teamgate API

Create a new company. See the docs here

 
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Create Deal with the Teamgate API

Create a new deal. See the docs here

 
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Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Teamgate

Teamgate's API provides the ability to manage a sales pipeline, customer data, and interactions within the Teamgate CRM system. By leveraging the Teamgate API on Pipedream, you can automate various aspects of the sales process, synchronize customer information across platforms, and generate insights from sales data. With Pipedream's serverless integration capabilities, connecting Teamgate to other services becomes a streamlined process, enabling users to create custom workflows that trigger actions, process data, and manage tasks without manual intervention.

Connect Teamgate

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    teamgate: {
      type: "app",
      app: "teamgate",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.teamgate.com/v4/users`,
      headers: {
        "X-App-Key": `${this.teamgate.$auth.app_key}`,
        "X-Auth-Token": `${this.teamgate.$auth.auth_token}`,
      },
    })
  },
})