Integrate the Zendesk API with the Swell API

Setup the Zendesk API trigger to run a workflow which integrates with the Swell API. Pipedream's integration platform allows you to integrate Zendesk and Swell remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Swell#

Create Account with Swell API on New Ticket (Instant) from Zendesk API

Zendesk + Swell

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Create Account with Swell API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Swell

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Create Account with Swell API on Ticket Closed (Instant) from Zendesk API

Zendesk + Swell

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Create Account with Swell API on Ticket Pending (Instant) from Zendesk API

Zendesk + Swell

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Create Account with Swell API on Ticket Solved (Instant) from Zendesk API

Zendesk + Swell

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Popular Zendesk and Swell Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Zendesk and Swell Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation

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Create Account with the Swell API

Create a new customer account. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation

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Create Product with the Swell API

Create a new product. See the documentation

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Update Account with the Swell API

Update an existing account with the corresponding ID. See the documentation

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Swell#

The Swell API is like a Swiss Army knife for e-commerce platforms, giving you the power to twist, shape, and scale your online store. Within Pipedream's serverless environment, you can automate actions like syncing new orders to your CRM, updating inventory in real-time, or even crafting personalized marketing campaigns based on customer behavior. With triggers, actions, and the ability to combine Swell with a myriad of other apps, Pipedream turns the Swell API into a potent tool for e-commerce automation.

Connect Swell#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    swell: {
      type: "app",
      app: "swell",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.swell.$auth.store_id}:${this.swell.$auth.secret_key}@api.swell.store/products`,
    })
  },
})

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