Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Integrate the Zendesk API with the SurveyMethods API

Setup the Zendesk API trigger to run a workflow which integrates with the SurveyMethods API. Pipedream's integration platform allows you to integrate Zendesk and SurveyMethods remarkably fast. Free for developers.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

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Add Contact To Email List with SurveyMethods API on New Ticket (Instant) from Zendesk API
Zendesk + SurveyMethods
 
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Add Contact To Email List with SurveyMethods API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + SurveyMethods
 
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Add Contact To Email List with SurveyMethods API on Ticket Closed (Instant) from Zendesk API
Zendesk + SurveyMethods
 
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Add Contact To Email List with SurveyMethods API on Ticket Pended (Instant) from Zendesk API
Zendesk + SurveyMethods
 
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Add Contact To Email List with SurveyMethods API on Ticket Solved (Instant) from Zendesk API
Zendesk + SurveyMethods
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Response from the SurveyMethods API

Emit new event for each response.

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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New Survey Created from the SurveyMethods API

Emit new event on a survey is created.

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Add Contact To Email List with the SurveyMethods API

Creates a email list. See docs here in 8.2

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Create Email List with the SurveyMethods API

Creates a email list. See docs here in 8.2

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of SurveyMethods

The SurveyMethods API allows users to automate the management and analysis of surveys and the corresponding data. With the Pipedream integration, you can trigger workflows based on survey events, sync survey results with other databases or apps, and manage survey distribution programmatically. This serves to streamline the survey process from distribution to data actioning, all in real-time and without the need for manual intervention.

Connect SurveyMethods

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    surveymethods: {
      type: "app",
      app: "surveymethods",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.surveymethods.com/v1/${this.surveymethods.$auth.login_id}/${this.surveymethods.$auth.api_key}/users/details`,
      headers: {
        "Content-Type": `application/json`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo