Integrate the Zendesk API with the Shotstack API

Setup the Zendesk API trigger to run a workflow which integrates with the Shotstack API. Pipedream's integration platform allows you to integrate Zendesk and Shotstack remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Shotstack#

Create Ticket with Zendesk API on Asset Uploaded from Shotstack API

Shotstack + Zendesk

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Create Timeline with Shotstack API on New Ticket (Instant) from Zendesk API

Zendesk + Shotstack

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Create Timeline with Shotstack API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Shotstack

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Create Timeline with Shotstack API on Ticket Closed (Instant) from Zendesk API

Zendesk + Shotstack

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Create Timeline with Shotstack API on Ticket Pended (Instant) from Zendesk API

Zendesk + Shotstack

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Popular Zendesk and Shotstack Triggers#

Asset Uploaded from the Shotstack API

Trigger when a new media asset has been uploaded to the Shotstack API. See the documentation here.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular Zendesk and Shotstack Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Timeline with the Shotstack API

Generate a timeline with layers and assets for a new video project. See the documentation here.

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Start Render with the Shotstack API

Initiate rendering of a video using a timeline created in Shotstack API. See the documentation here.

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Upload Asset with the Shotstack API

Add media assets like images, audio, or video to the Shotstack API for use in video projects. See the documentation here.

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Shotstack#

The Shotstack API is a video editing platform that allows you to automate the creation and production of videos. With it, you can edit clips, add transitions, overlays, and backgrounds, and even include music in your videos. Integrating Shotstack with Pipedream can supercharge your workflow by automating the video creation process. You can trigger video edits in response to various events, manage assets, or even kick off rendering jobs based on data from other apps and services.

Connect Shotstack#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    shotstack: {
      type: "app",
      app: "shotstack",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.shotstack.io/ingest/${this.shotstack.$auth.version}/sources`,
      headers: {
        "x-api-key": `${this.shotstack.$auth.api_key}`,
      },
    })
  },
})

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