Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Integrate the Zendesk API with the Shorten.REST API

Setup the Zendesk API trigger to run a workflow which integrates with the Shorten.REST API. Pipedream's integration platform allows you to integrate Zendesk and Shorten.REST remarkably fast. Free for developers.

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Get Clicks with Shorten.REST API on New Ticket (Instant) from Zendesk API
Zendesk + Shorten.REST
 
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Get Clicks with Shorten.REST API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Shorten.REST
 
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Get Clicks with Shorten.REST API on Ticket Closed (Instant) from Zendesk API
Zendesk + Shorten.REST
 
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Get Clicks with Shorten.REST API on Ticket Pending (Instant) from Zendesk API
Zendesk + Shorten.REST
 
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Get Clicks with Shorten.REST API on Ticket Solved (Instant) from Zendesk API
Zendesk + Shorten.REST
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Get Clicks with the Shorten.REST API

Gets the click data. See the documentation

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Shorten Link with the Shorten.REST API

Shortens a given long URL into an alias. If the alias name is not provided, the system generates one. If the domain input is not provided, it defaults to short.fyi. See the documentation

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Shorten.REST

Shorten.REST API on Pipedream allows you to automate URL shortening, expanding, and tracking within your custom workflows. With this API, you can create short, branded links programmatically, obtain detailed analytics on click-throughs, and manage your URLs efficiently, all within Pipedream's serverless platform. This enables seamless integration of URL management into your applications, marketing campaigns, or day-to-day tasks while leveraging various triggers and actions from other apps available on Pipedream.

Connect Shorten.REST

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    shorten_rest: {
      type: "app",
      app: "shorten_rest",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.shorten.rest/clicks`,
      headers: {
        "Content-Type": `application/json`,
        "x-api-key": `${this.shorten_rest.$auth.api_key}`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo