Integrate the Zendesk API with the Shopwaive API

Setup the Zendesk API trigger to run a workflow which integrates with the Shopwaive API. Pipedream's integration platform allows you to integrate Zendesk and Shopwaive remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Shopwaive#

Adjust Available Balance with Shopwaive API on New Ticket (Instant) from Zendesk API

Zendesk + Shopwaive

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Adjust Available Balance with Shopwaive API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Shopwaive

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Adjust Available Balance with Shopwaive API on Ticket Closed (Instant) from Zendesk API

Zendesk + Shopwaive

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Adjust Available Balance with Shopwaive API on Ticket Pending (Instant) from Zendesk API

Zendesk + Shopwaive

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Adjust Available Balance with Shopwaive API on Ticket Solved (Instant) from Zendesk API

Zendesk + Shopwaive

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Popular Zendesk and Shopwaive Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Zendesk and Shopwaive Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Adjust Available Balance with the Shopwaive API

Adjusts the available balance of a customer. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Get Available Balance with the Shopwaive API

Fetches the current available balance of a customer. See the documentation

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Set Available Balance with the Shopwaive API

Updates the available balance of a customer to an exact value. See the documentation

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Shopwaive#

The Shopwaive API enables seamless integration of e-commerce and retail management features into your existing platforms. Using Pipedream, you can connect the Shopwaive API to a vast array of services to automate tasks such as updating inventory, syncing orders across platforms, and managing customer interactions. This API, when harnessed through Pipedream’s serverless platform, offers a powerful way to streamline e-commerce operations, reduce manual overhead, and enhance the customer experience with real-time updates and actions.

Connect Shopwaive#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    shopwaive: {
      type: "app",
      app: "shopwaive",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.shopwaive.com/api/customer/jane.doe@shopify.com`,
      headers: {
        "Content-Type": `application/json`,
        "X-Shopwaive-Platform": `${this.shopwaive.$auth.platform}`,
        "X-Shopwaive-Access-Token": `${this.shopwaive.$auth.access_token}`,
      },
    })
  },
})

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