Integrate the Zendesk API with the Shopify (OAuth) API

Setup the Zendesk API trigger to run a workflow which integrates with the Shopify (OAuth) API. Pipedream's integration platform allows you to integrate Zendesk and Shopify (OAuth) remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Shopify (OAuth)#

Add Product to Custom Collection with Shopify API on New Ticket (Instant) from Zendesk API

Zendesk + Shopify (OAuth)

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Add Product to Custom Collection with Shopify API on Ticket Closed (Instant) from Zendesk API

Zendesk + Shopify (OAuth)

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Add Product to Custom Collection with Shopify API on Ticket Pended (Instant) from Zendesk API

Zendesk + Shopify (OAuth)

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Add Product to Custom Collection with Shopify API on Ticket Solved (Instant) from Zendesk API

Zendesk + Shopify (OAuth)

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Add Product to Custom Collection with Shopify API on Ticket Updated (Instant) from Zendesk API

Zendesk + Shopify (OAuth)

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Popular Zendesk and Shopify (OAuth) Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Zendesk and Shopify (OAuth) Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Add Products to Custom Collections with the Shopify (OAuth) API

Adds a product or products to a custom collection or collections. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Add Tags with the Shopify (OAuth) API

Add tags. See the documentation

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Create Article with the Shopify (OAuth) API

Create a new blog article. See The Documentation

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Shopify (OAuth)#

Shopify provides a powerful API that enables developers to build a wide range
of applications and tools for merchants. Some examples of what you can build
using the Shopify API include:

Merchant tools: tools that help merchants manage their stores, such as order
management, product administration, and reporting
E-commerce applications: applications that enable merchants to sell their
products online, such as shopping carts, product catalogs, and order
management
Integration tools: tools that helps integrate Shopify with other systems,
such as accounting, inventory, and shipping

Connect Shopify (OAuth)#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    shopify: {
      type: "app",
      app: "shopify",
    }
  },
  async run({steps, $}) {
    const data = {
      "query": `{  
        shop { 
          id 
          name
          email 
        } 
      }`,
    }
    return await axios($, {
      method: "post",
      url: `https://${this.shopify.$auth.shop_id}.myshopify.com/admin/api/2024-04/graphql.json`,
      headers: {
        "X-Shopify-Access-Token": `${this.shopify.$auth.oauth_access_token}`,
        "Content-Type": `application/json`,
      },
      data,
    })
  },
})

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