Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Integrate the Zendesk API with the ShipHero API
Setup the Zendesk API trigger to run a workflow which integrates with the ShipHero API. Pipedream's integration platform allows you to integrate Zendesk and ShipHero remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Zendesk and ShipHero Triggers#
Emit new event when an order is allocated. See the documentation.
Emit new event when a ticket is added to the specified view
Emit new event when an order is deallocated. See the documentation.
Emit new event when a ticket has changed to closed status
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Overview of ShipHero#
The ShipHero API enables granular control over warehousing and order fulfillment processes, offering endpoints for managing inventory, orders, returns, and shipping. In Pipedream, you can leverage this API to automate routine tasks, sync data across multiple platforms, and trigger actions based on specific events. This can save time, reduce errors, and increase operational efficiency for e-commerce businesses.
Connect ShipHero#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
shiphero: {
type: "app",
app: "shiphero",
}
},
async run({steps, $}) {
const data = {
"query": `{
products {
request_id
data(first: 100) {
edges {
node {
id
sku
name
}
}
}
}
}
`,
}
return await axios($, {
method: "post",
url: `https://public-api.shiphero.com/graphql`,
headers: {
Authorization: `Bearer ${this.shiphero.$auth.oauth_access_token}`,
"Content-Type": `application/json`,
},
data,
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies