Integrate the Zendesk API with the Sendcloud API

Setup the Zendesk API trigger to run a workflow which integrates with the Sendcloud API. Pipedream's integration platform allows you to integrate Zendesk and Sendcloud remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Sendcloud#

Create a Parcel with Sendcloud API on New Ticket (Instant) from Zendesk API

Zendesk + Sendcloud

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Create a Parcel with Sendcloud API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Sendcloud

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Create a Parcel with Sendcloud API on Ticket Closed (Instant) from Zendesk API

Zendesk + Sendcloud

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Create a Parcel with Sendcloud API on Ticket Pending (Instant) from Zendesk API

Zendesk + Sendcloud

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Create a Parcel with Sendcloud API on Ticket Solved (Instant) from Zendesk API

Zendesk + Sendcloud

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Popular Zendesk and Sendcloud Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Zendesk and Sendcloud Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create a Parcel with the Sendcloud API

Creates a new parcel under your Sendcloud API credentials. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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List Parcels with the Sendcloud API

Retrieves a list of all the parcels under your API credentials. See the documentation

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Update a Parcel with the Sendcloud API

Updates a parcel under your API credentials. See the documentation

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Sendcloud#

The Sendcloud API offers a suite of tools for streamlining shipping processes for e-commerce businesses. Using the API, you can create and manage shipments, print shipping labels, track packages, and handle returns with ease. When integrated with Pipedream, the Sendcloud API enables you to automate your shipping workflow, connect with other apps and services, and create custom notifications and actions based on shipping events.

Connect Sendcloud#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    sendcloud: {
      type: "app",
      app: "sendcloud",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://panel.sendcloud.sc/api/v2/parcels`,
      auth: {
        username: `${this.sendcloud.$auth.public_key}`,
        password: `${this.sendcloud.$auth.secret_key}`,
      },
    })
  },
})

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