Integrate the Zendesk API with the Security Reporter API

Setup the Zendesk API trigger to run a workflow which integrates with the Security Reporter API. Pipedream's integration platform allows you to integrate Zendesk and Security Reporter remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Security Reporter#

Create Security Assessment with Security Reporter API on New Ticket (Instant) from Zendesk API

Zendesk + Security Reporter

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Create Security Assessment with Security Reporter API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Security Reporter

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Create Security Assessment with Security Reporter API on Ticket Closed (Instant) from Zendesk API

Zendesk + Security Reporter

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Create Security Assessment with Security Reporter API on Ticket Pending (Instant) from Zendesk API

Zendesk + Security Reporter

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Create Security Assessment with Security Reporter API on Ticket Solved (Instant) from Zendesk API

Zendesk + Security Reporter

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Popular Zendesk and Security Reporter Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Assessment Created (Instant) from the Security Reporter API

Emit new event when an assessment is created.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Finding Created (Instant) from the Security Reporter API

Emit new event when a finding is created.

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Zendesk and Security Reporter Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Security Assessment with the Security Reporter API

Creates a new security assessment. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Security Finding with the Security Reporter API

Creates a new security finding. See the documentation

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Update Security Finding with the Security Reporter API

Updates an existing security finding. See the documentation

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Connect Security Reporter#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    security_reporter: {
      type: "app",
      app: "security_reporter",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.security_reporter.$auth.base_url}/api/v1/users/me`,
      headers: {
        Authorization: `Bearer ${this.security_reporter.$auth.api_token}`,
        "Content-Type": `application/json`,
        "Accept": `application/json`,
      },
    })
  },
})

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