Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Integrate the Zendesk API with the Sapling.ai API
Setup the Zendesk API trigger to run a workflow which integrates with the Sapling.ai API. Pipedream's integration platform allows you to integrate Zendesk and Sapling.ai remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Ways to Connect Zendesk with Sapling.ai #
Popular Zendesk and Sapling.ai Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Popular Zendesk and Sapling.ai Actions#
Have Sapling adapt its system over time. Each suggested completion has a completion UUID. You can pass this information back to Sapling to indicate the completion suggestion was helpful. See the documentation here.
Have Sapling adapt its system over time. Each suggested edit has an edit UUID. You can pass this information back to Sapling to indicate the edit suggestion was helpful. See the documentation here.
Have Sapling not recommend the same edit anymore. Each suggested edit has an edit UUID. You can pass this information back to Sapling to indicate the edit suggestion was not helpful. See the documentation here.
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Overview of Sapling.ai #
Sapling.ai offers an AI-driven writing assistant that can help you write better and faster by providing grammar and style suggestions. With its API, you can automate text analysis and correction processes within Pipedream workflows. By integrating Sapling.ai's API in Pipedream, you can create powerful automations that enhance writing quality across various applications, from customer support messages to content creation.
Connect Sapling.ai #
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
sapling_ai: {
type: "app",
app: "sapling_ai",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.sapling.ai/api/v1/team`,
params: {
key: `${this.sapling_ai.$auth.api_key}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies