Integrate the Zendesk API with the Salesmate API

Setup the Zendesk API trigger to run a workflow which integrates with the Salesmate API. Pipedream's integration platform allows you to integrate Zendesk and Salesmate remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Salesmate#

Add Contact with Salesmate API on New Ticket (Instant) from Zendesk API

Zendesk + Salesmate

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Add Contact with Salesmate API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Salesmate

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Add Contact with Salesmate API on Ticket Closed (Instant) from Zendesk API

Zendesk + Salesmate

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Add Contact with Salesmate API on Ticket Pended (Instant) from Zendesk API

Zendesk + Salesmate

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Add Contact with Salesmate API on Ticket Solved (Instant) from Zendesk API

Zendesk + Salesmate

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Popular Zendesk and Salesmate Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Contact from the Salesmate API

Emit new event when a new contact is created.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Deal from the Salesmate API

Emit new event when a new deal is created.

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Zendesk and Salesmate Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Add Contact with the Salesmate API

This API is used to add a contact. See docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Add Deal with the Salesmate API

This API is used to add a deal. See docs here

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Update Contact with the Salesmate API

This API is used to update a contact's details. See docs here

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Salesmate#

The Salesmate API enables automation of CRM-related tasks within the Salesmate platform. By leveraging this API on Pipedream, you can craft serverless workflows that interact with Salesmate data, such as contacts, deals, and activities. This allows for seamless integration of Salesmate with other services to enhance sales processes, enable real-time data updates, and trigger custom actions based on specific events within your CRM.

Connect Salesmate#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    salesmate: {
      type: "app",
      app: "salesmate",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.salesmate.$auth.domain}.salesmate.io/apis/core/v4/users`,
      headers: {
        "Content-Type": `application/json`,
        "accessToken": `${this.salesmate.$auth.session_key}`,
        "x-linkname": `${this.salesmate.$auth.linked_name}`,
      },
    })
  },
})

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