Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Integrate the Zendesk API with the quentn API

Setup the Zendesk API trigger to run a workflow which integrates with the quentn API. Pipedream's integration platform allows you to integrate Zendesk and quentn remarkably fast. Free for developers.

Create or Update Contact with quentn API on New Ticket (Instant) from Zendesk API
Zendesk + quentn
 
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Create or Update Contact with quentn API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + quentn
 
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Create or Update Contact with quentn API on Ticket Closed (Instant) from Zendesk API
Zendesk + quentn
 
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Create or Update Contact with quentn API on Ticket Pended (Instant) from Zendesk API
Zendesk + quentn
 
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Create or Update Contact with quentn API on Ticket Solved (Instant) from Zendesk API
Zendesk + quentn
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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New Campaign Contact Sent from the quentn API

Emit new event when a campaign contact is sent. You should set up a webhook in the Quentn UI workflow builder to send a POST request to this source by drag and drop the API Send element.

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Create or Update Contact with the quentn API

Creates or updates a contact. See the docs.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Find Contact with the quentn API

Finds a contact by email address. See the docs.

 
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Find or Create Contact with the quentn API

Finds or creates a contact. See the docs.

 
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Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of quentn

Quentn is a marketing automation platform that enables users to streamline communication with their leads and customers. With the Quentn API on Pipedream, you can automate tasks like managing contacts, sending personalized emails, and triggering actions based on customer behaviors. It allows for a more targeted approach to marketing by engaging with your audience at critical points in the customer journey, all while saving time with automated workflows.

Connect quentn

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    quentn: {
      type: "app",
      app: "quentn",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.quentn.$auth.system_id}.${this.quentn.$auth.server_id}.quentn.com/public/api/V1/terms`,
      headers: {
        Authorization: `Bearer ${this.quentn.$auth.api_key}`,
      },
    })
  },
})