Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Integrate the Zendesk API with the QStash API

Setup the Zendesk API trigger to run a workflow which integrates with the QStash API. Pipedream's integration platform allows you to integrate Zendesk and QStash remarkably fast. Free for developers.

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Create Endpoint with QStash API on New Ticket (Instant) from Zendesk API
Zendesk + QStash
 
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Create Endpoint with QStash API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + QStash
 
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Create Endpoint with QStash API on Ticket Closed (Instant) from Zendesk API
Zendesk + QStash
 
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Create Endpoint with QStash API on Ticket Pended (Instant) from Zendesk API
Zendesk + QStash
 
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Create Endpoint with QStash API on Ticket Solved (Instant) from Zendesk API
Zendesk + QStash
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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New Topic Webhook from the QStash API

Emit new events on each new QStash topic message

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Create Endpoint with the QStash API

Create a new HTTP endpoint on a QStash topic.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Create Topic with the QStash API

Create a new QStash topic that emits to multiple endpoints.

 
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List Endpoints with the QStash API

Lists all your existing QStash endpoints.

 
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Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of QStash

QStash API offers a secure, scalable, and simple way to manage message queues and defer tasks. Using this API, you can enqueue messages, schedule tasks to run after a delay, and ensure that tasks are executed exactly once, leveraging the power of serverless architecture. With Pipedream's ability to connect to a multitude of services, you can build complex workflows that trigger actions in other apps based on events in QStash, allowing you to automate cross-application business processes with ease.

Connect QStash

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import { axios } from '@pipedream/platform';


export default defineComponent({
  props: {
    qstash: {
      type: "app",
      app: "qstash",
    },
    callback_url: {
      type: "string",
      label: "Callback URL",
      description: "A URL that will be called by QStash with the body given",
    },
    delay: {
      type: "string",
      label: "Delay",
      default: 0,
      description: "Delay the HTTP request to the callback URL (seconds)"
    }
  },
  async run({steps, $}) {
    return axios($, {
      url: `https://qstash.upstash.io/v1/publish/${this.callback_url}`,
      method: 'POST',
      headers: {
        'Authorization': `Bearer ${this.qstash.auth.qstash_token}`,
        'Upstash-Delay': `${this.qstash.delay}s`
      },
      data: {
        hello: 'world'
      }
    });
  }
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

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SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo