Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Integrate the Zendesk API with the Puppeteer API
Setup the Zendesk API trigger to run a workflow which integrates with the Puppeteer API. Pipedream's integration platform allows you to integrate Zendesk and Puppeteer remarkably fast. Free for developers.
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Popular Ways to Connect Zendesk with Puppeteer#
Popular Zendesk and Puppeteer Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Popular Zendesk and Puppeteer Actions#
Get the HTML of a webpage using Puppeteer. See the documentation for details.
Get the title of a webpage using Puppeteer. See the documentation
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Overview of Puppeteer#
Puppeteer is a Node.js library which provides a high-level API to control Chrome/Chromium over the DevTools Protocol. Puppeteer runs in headless mode on Chromium on Pipedream.
Using Puppeteer you can perform tasks including:
- Capture Screenshots: Convert webpages into images.
- Processing PDFs: parse and scan PDFs.
- Web Scraping: Extract data from websites.
- UI/UX Testing: Verify user interface and experience.
- Integration with Test Frameworks: Combine with testing frameworks.
- Task Automation: Automate web-related tasks like form filling.
- Functional Testing: Automate user interactions to test web application functionality.
- Regression Testing: Ensure new code changes don't introduce bugs.
Connect Puppeteer#
import { puppeteer } from '@pipedream/browsers';
export default defineComponent({
async run({steps, $}) {
const browser = await puppeteer.browser();
// Interact with the web page programmatically
// See Puppeeter's Page documentation for available methods:
// https://pptr.dev/api/puppeteer.page
const page = await browser.newPage();
await page.goto('https://pipedream.com/');
const title = await page.title();
const content = await page.content();
// The browser needs to be closed, otherwise the step will hang
await browser.close();
return { title, content }
},
})Trusted by 1,000,000+ developers from startups to Fortune 500 companies