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Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

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Postmark

Integrate the Zendesk API with the Postmark API

Setup the Zendesk API trigger to run a workflow which integrates with the Postmark API. Pipedream's integration platform allows you to integrate Zendesk and Postmark remarkably fast. Free for developers.

Popular Ways to Connect Zendesk with Postmark

Send Email With Template with Postmark API on Ticket Closed (Instant) from Zendesk API
Zendesk + Postmark
 
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Create Domain with Postmark API on New Ticket (Instant) from Zendesk API
Zendesk + Postmark
 
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Create Domain with Postmark API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Postmark
 
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Create Domain with Postmark API on Ticket Closed (Instant) from Zendesk API
Zendesk + Postmark
 
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Create Domain with Postmark API on Ticket Pending (Instant) from Zendesk API
Zendesk + Postmark
 
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Popular Zendesk and Postmark Triggers

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Popular Zendesk and Postmark Actions

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Create Domain with the Postmark API

Create a new domain. See the documentation

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Create Sender Signature with the Postmark API

Create a new sender signature. See the documentation

 
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Delete Domain with the Postmark API

Delete a specific domain. See the documentation

 
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Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Postmark

The Postmark API enables developers to easily integrate programmatic emailing into their applications. With the API, developers can create, send, and track transactional emails that are designed to enhance user experience and user engagement. The API also provides developers with access to powerful analytics and insights, such as open/click rates, spam complaints, bounces, and unsubscribes.

Connect Postmark

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    postmark: {
      type: "app",
      app: "postmark",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.postmarkapp.com/server`,
      headers: {
        "X-Postmark-Server-Token": `${this.postmark.$auth.server_api_token}`,
        "Accept": `application/json`,
      },
    })
  },
})
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