Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Piggy API provides a suite of loyalty and reward services allowing businesses to manage customer loyalty programs, offer discounts, and track customer engagement. With Pipedream, you can harness this powerful API to automate various aspects of your loyalty program. You might sync loyalty data with other business systems, trigger emails or notifications based on customer actions, or generate reports on the effectiveness of your loyalty campaigns.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
piggy: {
type: "app",
app: "piggy",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.piggy.eu/api/v3/oauth/clients/contacts`,
headers: {
Authorization: `Bearer ${this.piggy.$auth.api_key}`,
},
})
},
})