Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new events when a new prospect was created. See the docs
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
PersistIQ is a sales automation platform that streamlines outbound sales processes with personalized email campaigns and task management. By leveraging the PersistIQ API on Pipedream, you can craft intricate automation workflows that enhance lead management, align sales communications, and improve team productivity. This API interaction enables real-time synchronization of lead data, automated campaign actions, and analytics integration, fostering a seamless sales operation.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
persistiq: {
type: "app",
app: "persistiq",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.persistiq.com/v1/users`,
headers: {
"x-api-key": `${this.persistiq.$auth.api_key}`,
},
})
},
})