Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Integrate the Zendesk API with the Perplexity API

Setup the Zendesk API trigger to run a workflow which integrates with the Perplexity API. Pipedream's integration platform allows you to integrate Zendesk and Perplexity remarkably fast. Free for developers.

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Chat Completions with Perplexity API on New Ticket (Instant) from Zendesk API
Zendesk + Perplexity
 
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Chat Completions with Perplexity API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Perplexity
 
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Chat Completions with Perplexity API on Ticket Closed (Instant) from Zendesk API
Zendesk + Perplexity
 
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Chat Completions with Perplexity API on Ticket Pending (Instant) from Zendesk API
Zendesk + Perplexity
 
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Chat Completions with Perplexity API on Ticket Solved (Instant) from Zendesk API
Zendesk + Perplexity
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Chat Completions with the Perplexity API

Generates a model's response for the given chat conversation. See the documentation

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Perplexity

The Perplexity API offers advanced natural language processing capabilities, enabling users to generate answers, summaries, and insights from texts. Leveraging this API on Pipedream allows for the automation of content analysis, intelligent alert systems, and dynamic data enrichment, integrating seamlessly with various data sources and services for real-time processing.

Connect Perplexity

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    perplexity: {
      type: "app",
      app: "perplexity",
    }
  },
  async run({steps, $}) {
    const data = {
      "model": "mistral-7b-instruct",
      "messages": [
        {
          "role": "system",
          "content": "Be precise and concise."
        },
        {
          "role": "user",
          "content": "Can you tell me about the integration platform called Pipedream?"
        }
      ]
    }
    return await axios($, {
      method: "post",
      url: `https://api.perplexity.ai/chat/completions`,
      headers: {
        Authorization: `Bearer ${this.perplexity.$auth.api_key}`,
        "accept": `application/json`,
      },
      data,
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo