Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The Company Enrichment API provides a one-to-one match, retrieving up-to-date information on a unique company. See the docs here
The Person Enrichment API provides a one-to-one match, retrieving up-to-date information on a unique individual. See the docs here
Find specific segments of people that you need to power your projects and products. See the docs here
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The People Data Labs API provides access to a rich database of profiles, offering granular data on individuals such as employment history, education, skills, and more. Leveraging Pipedream's capabilities, you can automate personalized outreach, enrich contact lists, validate professional information, and sync data across platforms in real-time. These automations can power recruitment, sales, and networking efforts by providing up-to-date and comprehensive data points.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
people_data_labs: {
type: "app",
app: "people_data_labs",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.peopledatalabs.com/v5/person/enrich`,
params: {
api_key: `${this.people_data_labs.$auth.api_key}`,
email: `sean@peopledatalabs.com`,
},
})
},
})