Integrate the Zendesk API with the Pennylane API

Setup the Zendesk API trigger to run a workflow which integrates with the Pennylane API. Pipedream's integration platform allows you to integrate Zendesk and Pennylane remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Pennylane#

Create Billing Subscription with Pennylane API on New Ticket (Instant) from Zendesk API

Zendesk + Pennylane

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Create Billing Subscription with Pennylane API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Pennylane

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Create Billing Subscription with Pennylane API on Ticket Closed (Instant) from Zendesk API

Zendesk + Pennylane

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Create Billing Subscription with Pennylane API on Ticket Pending (Instant) from Zendesk API

Zendesk + Pennylane

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Create Billing Subscription with Pennylane API on Ticket Solved (Instant) from Zendesk API

Zendesk + Pennylane

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Popular Zendesk and Pennylane Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Billing Subscription Created from the Pennylane API

Emit new event when a billing subscription is created.

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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New Customer Created from the Pennylane API

Emit new event when a customer is created.

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Popular Zendesk and Pennylane Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Billing Subscription with the Pennylane API

Creates a billing subscription for a customer. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Customer with the Pennylane API

Creates a new customer in Pennylane. See the documentation

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Create Customer Invoice with the Pennylane API

Generates a new invoice for a customer using Pennylane. See the documentation

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Connect Pennylane#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    pennylane: {
      type: "app",
      app: "pennylane",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.pennylane.com/api/external/v1/me`,
      headers: {
        Authorization: `Bearer ${this.pennylane.$auth.oauth_access_token}`,
        "Accept": `application/json`
      },
    })
  },
})

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