Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Integrate the Zendesk API with the Parma API

Setup the Zendesk API trigger to run a workflow which integrates with the Parma API. Pipedream's integration platform allows you to integrate Zendesk and Parma remarkably fast. Free for developers.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

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Create Note with Parma API on New Ticket (Instant) from Zendesk API
Zendesk + Parma
 
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Create Note with Parma API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Parma
 
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Create Note with Parma API on Ticket Closed (Instant) from Zendesk API
Zendesk + Parma
 
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Create Note with Parma API on Ticket Pending (Instant) from Zendesk API
Zendesk + Parma
 
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Create Note with Parma API on Ticket Solved (Instant) from Zendesk API
Zendesk + Parma
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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New Relationship Created from the Parma API

Emit new event when a new relationship is created.

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Create Note with the Parma API

Adds a new note in Parma. See the documentation

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Create Relationship with the Parma API

Creates a new relationship in Parma. See the documentation

 
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Find Relationship with the Parma API

Searches for an existing relationship in Parma. See the documentation

 
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Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Connect Parma

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    parma: {
      type: "app",
      app: "parma",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.parma.ai/api/v1/users/me`,
      headers: {
        Authorization: `Bearer ${this.parma.$auth.oauth_access_token}`,
        "Content-Type": `application/json`,
        "Accept": `application/json`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo