Integrate the Zendesk API with the Paradym API

Setup the Zendesk API trigger to run a workflow which integrates with the Paradym API. Pipedream's integration platform allows you to integrate Zendesk and Paradym remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Paradym#

Create DIDComm Issuance Offer with Paradym API on New Ticket (Instant) from Zendesk API

Zendesk + Paradym

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Create DIDComm Issuance Offer with Paradym API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Paradym

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Create DIDComm Issuance Offer with Paradym API on Ticket Closed (Instant) from Zendesk API

Zendesk + Paradym

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Create DIDComm Issuance Offer with Paradym API on Ticket Pending (Instant) from Zendesk API

Zendesk + Paradym

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Create DIDComm Issuance Offer with Paradym API on Ticket Solved (Instant) from Zendesk API

Zendesk + Paradym

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Popular Zendesk and Paradym Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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New Verification Response (Instant) from the Paradym API

Emit new event when a verification results in a confirmed response from the user.

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular Zendesk and Paradym Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create DIDComm Issuance Offer with the Paradym API

Create a DIDComm issuance offer for the selected credentials. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create OpenID4VC Credential Offer with the Paradym API

Create a OpenID4VC issuance offer for the selected credentials. See the documentation

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Create OpenID4VC Verification Request with the Paradym API

Initiates a verification request based on the selected template. See the documentation

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Connect Paradym#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    paradym: {
      type: "app",
      app: "paradym",
    }
  },
  async run({steps, $}) {    
    return await axios($, {
      url: `https://api.paradym.id/v1/projects`,
      headers: {
        "X-Access-Token": `${this.paradym.$auth.api_key}`,
      },
    })
  },
})

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