Integrate the Zendesk API with the Papyrs API

Setup the Zendesk API trigger to run a workflow which integrates with the Papyrs API. Pipedream's integration platform allows you to integrate Zendesk and Papyrs remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Papyrs#

Create Heading with Papyrs API on New Ticket (Instant) from Zendesk API

Zendesk + Papyrs

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Create Heading with Papyrs API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Papyrs

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Create Heading with Papyrs API on Ticket Closed (Instant) from Zendesk API

Zendesk + Papyrs

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Create Heading with Papyrs API on Ticket Pended (Instant) from Zendesk API

Zendesk + Papyrs

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Create Heading with Papyrs API on Ticket Solved (Instant) from Zendesk API

Zendesk + Papyrs

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Popular Zendesk and Papyrs Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Zendesk and Papyrs Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Heading with the Papyrs API

Create Heading. See the docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Paragraph with the Papyrs API

Create a new Paragraph in a page. See the docs here

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Update Heading with the Papyrs API

Update Heading. See the docs here

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Papyrs#

The Papyrs API facilitates the creation and manipulation of rich text documents in your Papyrs intranet. With it, you can automate the handling of text-documents, forms, and pages within your organization's Papyrs account. When combined with Pipedream's capacity to connect to various APIs, the Papyrs API can be a powerful tool for document-driven workflow automation. You can trigger actions in Papyrs based on events from other apps, process Papyrs data for insights, or synchronize Papyrs content with external systems, databases, or file storage solutions.

Connect Papyrs#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    papyrs: {
      type: "app",
      app: "papyrs",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.papyrs.$auth.site_name}.papyrs.com/api/v1/people/all/`,
      headers: {
        "X-Auth-Token": `${this.papyrs.$auth.api_token}`,
      },
    })
  },
})

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