Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Scrape OpenGraph data from a list of URLs at once, to process multiple websites simultaneously. See the docs here
Extract specific OpenGraph properties from a specified URL, such as title, image, or description. See the docs here
Retrieve OpenGraph data from a specified URL using the OpenGraph.io API. See the docs here
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The OpenGraph.io API enables you to fetch Open Graph data from websites, which is useful for previewing content like images, titles, and descriptions the way social platforms do. Integrating OpenGraph.io with Pipedream allows you to automate the retrieval of this data in response to various triggers and to use it in workflows that involve other apps and services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
opengraph_io: {
type: "app",
app: "opengraph_io",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://opengraph.io/api/1.1/site/https%3A%2F%2Fpipedream.com`,
params: {
app_id: `${this.opengraph_io.$auth.api_key}`,
},
})
},
})